{"id":6393,"date":"2022-08-11T14:11:01","date_gmt":"2022-08-11T14:11:01","guid":{"rendered":"https:\/\/itinera-talentcoaching.be\/non-classifiee\/itinera-hielp-de-interim-opdracht-duidelijk-af-te-lijnen\/"},"modified":"2022-09-12T07:59:38","modified_gmt":"2022-09-12T07:59:38","slug":"itinera-nous-a-aides-a-donner-corps-a-la-mission-de-linterim-manager","status":"publish","type":"post","link":"https:\/\/itinera-talentcoaching.be\/fr\/itinera-nous-a-aides-a-donner-corps-a-la-mission-de-linterim-manager\/","title":{"rendered":"Le consultant d\u2019Itinera nous a aid\u00e9s \u00e0 donner corps \u00e0 la mission de l\u2019interim manager"},"content":{"rendered":"\t\t
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\u00ab Le consultant d\u2019Itinera nous a aid\u00e9s \u00e0 donner corps \u00e0 la mission de l\u2019interim manager \u00bb<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Interview de Leen Vermeulen, Directrice RH CAW Anvers<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Voil\u00e0 aujourd\u2019hui 2 ans que je suis Directrice RH au CAW d\u2019Anvers.\u00a0 Le CAW est un centre d\u2019aide sociale g\u00e9n\u00e9rale qui offre une assistance \u00e0 diff\u00e9rents groupes cibles tels que les sans-abri, les jeunes, les personnes confront\u00e9es \u00e0 des probl\u00e8mes financiers ou \u00e0 une situation critique.<\/p>

Comment \u00eates-vous entr\u00e9e en contact avec Itinera ?<\/strong><\/p>

Itinera est bien plus qu’une agence RH, c’est un concept qui, pour moi, existe depuis longtemps.\u00a0 Le Directeur g\u00e9n\u00e9ral, Erik Leenders, fait partie de mon r\u00e9seau RH et je n\u2019ai jamais cess\u00e9 de suivre Itinera au fil des ann\u00e9es. Depuis plusieurs ann\u00e9es, le CAW fait appel aux services d\u2019Itinera en tant que partenaire de l\u2019outplacement et r\u00e9cemment aussi dans le cadre de missions d\u2019interim management.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Pourquoi vous \u00eates-vous adress\u00e9e \u00e0 Itinera ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Si nous avons fait appel aux services d\u2019interim management d\u2019Itinera, c\u2019est surtout parce que la direction du CAW Anvers souhaitait mettre davantage les services RH \u00e0 l\u2019honneur.\u00a0 En 2014, lorsque le CAW Anvers a fusionn\u00e9 avec de plus petits CAW, nous avons travaill\u00e9 d\u2019arrache-pied pour optimiser l’accueil des clients. Entre-temps, les services de soutien, dont le d\u00e9partement des ressources humaines, ont \u00e9galement commenc\u00e9 \u00e0 jouer un r\u00f4le plus important dans le fonctionnement global du CAW.\u00a0 Afin de mettre davantage ces services en avant, la direction a lib\u00e9r\u00e9 un budget suppl\u00e9mentaire que je souhaitais utiliser pour donner plus de substance \u00e0 deux projets RH urgents : l’un \u00e0 forte dominante juridique, \u00e0 savoir l’adaptation du r\u00e8glement de travail, et un autre \u00e0 dominante analytique visant \u00e0 optimiser les processus RH de base. Afin de mener \u00e0 bien ces projets, nous avons choisi de faire appel \u00e0 des experts exp\u00e9riment\u00e9s pour pouvoir r\u00e9aliser rapidement des progr\u00e8s importants.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Comment s'est d\u00e9roul\u00e9 le processus de recrutement et de s\u00e9lection ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Un consultant Itinera a imm\u00e9diatement analys\u00e9 notre question en d\u00e9tail. Il nous a rapidement pr\u00e9sent\u00e9 un certain nombre de candidats disponibles et int\u00e9ress\u00e9s sur base de leur CV. Avec le consultant Itinera, j’ai suivi une proc\u00e9dure de s\u00e9lection approfondie avec de nombreux \u00e9changes d’informations avec les candidats et le consultant Itinera. Gr\u00e2ce aux conseils de ce dernier et \u00e0 sa connaissance et son exp\u00e9rience des candidats propos\u00e9s, nous avons trouv\u00e9 la personne id\u00e9ale pour les projets.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Comment se passe la collaboration avec Itinera depuis l\u2019entr\u00e9e en fonction des interim managers ? <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Une fois que les missions ont commenc\u00e9, Itinera ne rel\u00e2che pas son attention et nous informe r\u00e9guli\u00e8rement, ainsi que les interim managers, de l’\u00e9volution des missions.\u00a0 J\u2019appr\u00e9cie particuli\u00e8rement cette fa\u00e7on de proc\u00e9der.<\/p>

\u00cates-vous encore convaincue de l\u2019utilit\u00e9 de faire appel \u00e0 des interim managers ?<\/strong><\/p>

Il est non seulement tr\u00e8s agr\u00e9able de pouvoir b\u00e9n\u00e9ficier d’une expertise suppl\u00e9mentaire, mais aussi tr\u00e8s int\u00e9ressant de d\u00e9couvrir les choses \u00e0 travers un autre regard ; cela vous offre ainsi un feed-back et des signaux sur l\u2019organisation et le fonctionnement qui sont bienvenus et qui nous permettent de poursuivre notre travail.<\/p>

Comment les autres d\u00e9partements r\u00e9agissent-ils aux changements apport\u00e9s par les interim managers ? <\/strong><\/p>

La mission d\u2019un interim manager entretient \u00e9galement un lien tr\u00e8s \u00e9troit avec le d\u00e9partement des finances. Ce dernier est \u00e9galement tr\u00e8s enthousiaste quant au r\u00e9sultat du travail du l\u2019interim manager.<\/p>

Comment r\u00e9sumeriez-vous la qualit\u00e9 des services d’Itinera ?<\/strong><\/p>

En donnant forme \u00e0 notre demande, Itinera a pu orienter les \u2018bons\u2019 interim managers vers le CAW. Outre le suivi r\u00e9gulier, l\u2019ensemble des t\u00e2ches administratives li\u00e9es aux deux projets sont r\u00e9gl\u00e9es tr\u00e8s ais\u00e9ment. Nous pouvons collaborer avec Itinera en toute confiance, et donc nous concentrer sur nos t\u00e2ches cl\u00e9s et gagner du temps.\u00a0<\/p>

En outre, Itinera r\u00e9pond toujours tr\u00e8s rapidement : lorsque je pose une question, je ne dois jamais attendre plus de quelques heures pour obtenir une r\u00e9ponse concr\u00e8te d\u2019un collaborateur d\u2019Itinera ou pour qu\u2019il m\u2019informe qu\u2019il cherche une r\u00e9ponse.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Une approche humaine et respectueuse <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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L\u2019approche personnalis\u00e9e est le fil conducteur de notre d\u00e9marche. Nous sommes le fid\u00e8le compagnon de route qui permet aux individus de s\u2019\u00e9panouir dans leur carri\u00e8re et aux entreprises de se d\u00e9velopper. Le parcours est adapt\u00e9 \u00e0 vos besoins et \u00e0 vos attentes et vous permet de franchir de nouvelles \u00e9tapes professionnelles.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tEt si nous nous mettions au travail ensemble ?<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Le CAW avait besoin d’experts pour ses projets RH. 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Leen, directrice RH, nous explique comment elle a trouv\u00e9 les bons interim managers avec l'aide d'un consultant Itinera.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/itinera-talentcoaching.be\/fr\/itinera-nous-a-aides-a-donner-corps-a-la-mission-de-linterim-manager\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Consultant en interim management - interview Itinera\" \/>\n<meta property=\"og:description\" content=\"Le CAW avait besoin d'experts pour ses projets RH. 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